We're here to help
Get in touch
Whether it's a booking question, a payment issue, or you want to list your fleet on JekaGo, our team is ready to help.
WhatsApp support
Typical reply within 15 minutes during travel hours (Mon to Sun, 7:00 AM to 9:00 PM WAT).
Email support
For booking issues, refunds, or general questions.
In-app support
Signed-in passengers can open a ticket and track replies from the dashboard.
Support hours
Our team responds fastest during travel hours, West Africa Time.
Mon to Sun, 7:00 AM to 9:00 PM WAT
Have a quick question first?
Check our FAQ. Most booking, payment, and operator questions are answered there.